Refund policy
We hope every item brings sunshine to your day, but if something’s not quite right, here’s how to step back with ease:
-
Timing: Returns are accepted within 14 days of delivery—just enough time to decide if it’s a keeper.
-
Condition: Items must be unused, in original packaging, and ready to stroll back to us.
-
Process: Send us a quick message with your order number and reason for return. We’ll guide you through the next steps.
-
Shipping: Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.
-
Refunds: Once your item returns safely, we’ll issue a refund to your original payment method—no footprints left behind.